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The mask is too small… it is a Child size…and the bands are too long. i am disapointed.
soooo goood its so GOOD when you heat it! Highly recommend, it depuffs and calms my skin every day.
I freeze this at night and use it first thing in the morning while getting my coffee ready to de puff my AM face. Its the BEST and the best part its reusable so you dont need to re purchase.
I love this mask so much it’s a part of my morning routine, I pop it in my freezer before bed and after my morning workout while making my smoothie I de puff my face while wearing this. It holds the cold surprisingly a long time and I’m real happy with the product
⚠️ Very Important: Charging Safety Instructions
To ensure safe use and prevent potential hazards, follow these critical charging guidelines:
Use Only the Provided Charging Cable – Always use the cable included in the box. If lost, contact us for a replacement. Third-party cables may be unsafe.
Compatible Power Adapter Only – Use a 5V 1A or 5V 2A adapter only. Higher voltage or fast-charging adapters can overheat the device and pose a fire risk.
Never Leave Charging Overnight – Do not leave the device plugged in unattended or overnight to prevent overheating.
Charge on a Safe, Non-Flammable Surface – Keep away from beds, sofas, or materials that could catch fire. Place on a hard, dry surface while charging.
Unplug If It Feels Hot – If the device or adapter heats up while charging, unplug immediately and allow it to cool.
Do Not Charge Near Water or Humidity
Inspect Before Use – Check for any damage to the cable, adapter, or device. Do not use if you notice fraying, exposed wires, or melting.
Do Not Use While Charging
Keep Away from Children & Pets
If you have any concerns or need a replacement cable, reach out to us immediately. Your safety is our priority.
Charging & Battery Indicators
Charging: Red light
Fully Charged: Green light
Low Battery Warning: Blue LED flashes 6 times as a reminder to charge
Always use the provided charging cable and a 5V 1A/2A adapter (some are not so please confirm this). Avoid high-output adapters. Never charge overnight or near flammable materials. If overheating occurs, unplug immediately.
Operation Modes
Tap Power Button to Turn On
Mode 1: Vibration + Red LED – First tap
Mode 2: Heating + Red LED – Second tap
Mode 3: Vibration + Heating – Third tap
Mode 4: Vibration + Heating + Red LED – Fourth tap
Hold for 3 seconds to Turn Off
Charging & Battery Indicators
Charging: Red light
Fully Charged: Green light
Low Battery Warning: Blue LED flashes 6 times as a reminder to charge
Always use the provided charging cable and a 5V 1A/2A adapter (some are not so please confirm this). Avoid high-output adapters. Never charge overnight or near flammable materials. If overheating occurs, unplug immediately.
Getting Started
Using your device is simple—just follow these steps for the best results:
Prep Your Skin – Start with clean, dry skin or apply a small amount of your favorite serum for extra glide.
Select Your Mode – Tap the power button to cycle through four settings, each designed for different benefits:
Massage for 10 Minutes – Focus on areas that need lifting, sculpting, or depuffing.
Recommended use: 5-10 minutes per session, 3-5 times a week.
For sensitive skin, start with 3 times a week and increase as needed.
Avoid overuse to prevent skin irritation.
Don’t Forget Your Neck – Glide gently along your jawline and neck, but avoid the thyroid area.
Turn Off & Store – Hold the power button to turn off, then store in a cool, dry place.
Make it part of your daily routine for visible results—just tap, glide, and glow! ✨
Cleaning & Maintenance
Wipe the device with a soft, dry cloth after each use.
If needed, lightly dampen a cloth with alcohol-free disinfectant to clean.
Do not submerge in water or use harsh cleaners
Troubleshooting
- Device won’t turn on? Charge using the provided cable and a 5V 1A/2A adapter.
- Not heating or vibrating? Email us a quick video showing how the device is not working.
- Flashing blue LED? Battery is low—charge before next use.
- Device overheating? Unplug immediately and let it cool down.
5 Facials to Lift, Glow & Detox
Facial 1: The Glow Booster (Vibrations + LED)
- Prepping your skin with your preferred serum or face oil, get ready to glow!
- Activate the facial massager with a single press to enjoy the gentle vibrations and revitalizing LED light.
- Start from the center of your forehead and massage outward towards your temples. Try to keep the tool gliding and don't stop over the temple area. 3x on each side of the face
- Glide the massager slowly from your nose to your ear, targeting the cheek area for a lifted and radiant look. 5x on each side of the face
- Finish routine by resuming your skin care routine
Facial 2: The Skin Reviver (Heat + LED)
- Begin with clean, dry skin and apply a light layer of your favorite facial oil or serum.
- Press the power button twice to activate the soothing warmth and nourishing LED light.
- Massage gently from your forehead to your temples, relieving tension and promoting relaxation. 3x on each side
- Glide the massager slowly along your jawline to the chin, soothing and de-stressing your skin. 5x on each side
- Take your time and indulge in this calming facial experience. Finish routine by resuming your skin care routine
Facial 3: The Repair Booster (Heat + Vibrations)
- Prep your skin by applying facial oil or serum for an enhanced experience.
- Activate the facial massager with three quick presses to enjoy the warming and invigorating vibrations.
- Starting from your forehead, massage in upward motions for a forehead lift effect. 3x on each side
- Focus on the jaw area, gently sculpting and toning for a more defined jawline. 5x on each side
- Take 5-10 minutes to bask in this renewing facial. Finish routine by resuming your skin care routine
Facial 4: The Ultimate Rejuvenator (Heat + Vibrations + LED)
- Apply your chosen facial oil or serum to reveal your skin's natural radiance.
- Press the power button for the fourth time, experiencing the ultimate facial sensation.
- Massage your forehead with upward strokes, providing a lifted and rejuvenated appearance. 3x on each side
- Gently glide the massager along your cheeks, promoting a healthy and vibrant glow. 5x on each side
- Luxuriate in this holistic facial treatment for 5-10 minutes. Finish routine by resuming your skin care routine
Facial 5: The Gua Sha Detoxifier
- its' LIT doubles as a detoxifier for a complete facial experience.
- With the tool on any mode, begin from the center of your forehead, gently gliding it's Lit tool upwards and outwards to release tension and promote lymphatic drainage. 5x on each side
- Move down to your jawline and neck area, using the tool to decongest and stimulate circulation, revealing a refreshed and revitalized look. 5x on each side
- Sculpt and tone along your cheekbones, enhancing the natural glow of your skin. 3x on each side
- Embrace this detoxifying Gua Sha ritual, focusing on areas with congestion or puffiness, and let the red LED light enhance the benefits.
Who Should Not Use this Product
This device is designed for external facial use only. Do not use if any of the following apply to you:
Medical Conditions & Implants
Pacemakers or Electronic Implants – The device may interfere with these devices.
Metal Implants in the Face or Head – Includes plates, screws, or dental implants that may be sensitive to heat or vibrations.
Neurological Disorders or Nerve Damage – Conditions like Bell’s Palsy, trigeminal neuralgia, or neuropathy may worsen with vibrations or heat.
Severe or Uncontrolled Diabetes – May affect skin sensitivity and healing, increasing the risk of burns or irritation.
Heart Conditions or Blood Clotting Disorders – Heat and vibrations could impact circulation in sensitive individuals.
Epilepsy or Seizure Disorders – LED light may trigger seizures in photosensitive individuals.
Skin Conditions & Recent Procedures
Active Skin Infections, Open Wounds, or Lesions – Using the device on broken or irritated skin may worsen the condition.
Severe Rosacea or Eczema – Heat and vibrations may trigger flare-ups.
Recent Cosmetic Procedures – Avoid use if you’ve had Botox, fillers, microneedling, chemical peels, or laser treatments until fully healed (check with your provider).
Skin Cancer or History of Skin Cancer – Consult with a doctor before using LED light therapy.
Pregnancy & Hormonal Sensitivity
Pregnant or Breastfeeding – Avoid using heat and LED modes unless cleared by a doctor.
Hormonal Conditions Affecting Skin Sensitivity – If you experience heightened sensitivity or melasma, consult a dermatologist before use.
General Safety Considerations
Children Under 18 – Not intended for minors.
Anyone with Unexplained Skin Sensitivity – If you experience excessive redness, irritation, or discomfort, discontinue use.
Individuals on Certain Medications – Antibiotics, retinoids, or photosensitizing medications can increase sensitivity to LED light.
If you have any doubts or pre-existing conditions, consult a doctor before using this device. Your safety is our priority.
I Lost My Cable, What Do I do?
Please email us if you have lost your cable at hi@solarislabny.com
Warranty & Support
Warranty Coverage
This device is covered by a one-year limited warranty from the date of purchase.
Covers manufacturer defects and functional issues under normal use.
Does not cover damage from improper use, unauthorized repairs, or wear and tear.
How to Make a Warranty Claim
Contact us at hi@solarislabny with:
Order number or proof of purchase
A brief description of the issue
Photos or videos (if applicable)
Support & Replacement Parts
Lost your charging cable? Reach out
Have questions? Our team is happy to assist with troubleshooting.
Your satisfaction matters! If anything isn’t right, we’re here to help.